How do I know if my order has been paid for succesfully?


You will recieve an automatic email stating the purchased product and the price paid (receipt). Shortly after, you will recieve another email stating your package has been dispatched.




What if my order gets lost or does not arrive on time?


In the unlikely situation of this occuring, email us as soon as possible at byreignldn@hotmail.com




Do you ship internationally?


Our products are avalible worldwide however prices may vary depedent on the location.




How do I know when my order will arrive?


Depending on the type of delivery you have chosen - Extended Delivery 7-15 working days (Free) - Standard Delivery 3-5 working days (3.50GDP) - Next Day Delivery (7.00GDP) You will also recieve a text 24hours before your delivery has arrived and after to confirm you have obtained your order. You can also track your order by sending us a message on our contact page.




What if my order does not fit me?


You will have to fill out the exchange/refund page that comes with your parcel; once this is done you can send back the parcel at your local post office. We will then send you an email to confirm we have recieved the products and send out a new one immediately (if for exchange).





FAQ

Frequently Asked Questions